Terms of service

Terms of Service

Welcome to Mercaze. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

Use of Website

By using this website, you confirm that:

  • You are at least 18 years of age or accessing the site under parental supervision

  • The information you provide is accurate and complete

  • You will use the website only for lawful purposes

Mercaze reserves the right to restrict or terminate access if these terms are violated.

Product Information

We strive to ensure that all product descriptions, images, and pricing details are accurate. However, minor variations in colour, texture, or fit may occur due to screen settings or manufacturing differences.

Mercaze reserves the right to modify product details or discontinue products without prior notice.

Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as stated

  • Payments must be completed through authorised payment gateways available on the website

  • Mercaze is not responsible for payment failures caused by third-party service providers

Orders & Acceptance

Placing an order does not guarantee acceptance. Mercaze reserves the right to cancel or refuse any order due to:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraudulent activity

In such cases, any payment received will be refunded as per policy.

Shipping & Delivery

Delivery timelines are estimates and may vary based on location, logistics, or unforeseen circumstances. Mercaze is not liable for delays beyond its control.

Returns & Refunds

All returns, exchanges, and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms of Service.

Intellectual Property

All content on this website—including text, images, logos, designs, and trademarks—is the property of Mercaze and may not be used, copied, or reproduced without written permission.

Limitation of Liability

Mercaze shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or products purchased, to the extent permitted by law.

Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect and protect your personal information.

Third-Party Links

Our website may contain links to third-party websites. Mercaze is not responsible for the content, policies, or practices of such sites.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the Indian courts.

Changes to Terms

Mercaze reserves the right to update or modify these Terms of Service at any time. Continued use of the website implies acceptance of the revised terms.

Contact Information

For any questions regarding these Terms of Service, please contact us through the details provided on the website.